Refund and Returns Policy
At Psychspy, we value your satisfaction and strive to provide exceptional products and services. Please review our Refund and Returns Policy below to understand the procedures and conditions for requesting refunds or returns.
1. Refund Policy:
- Digital Products and Services: Refunds for digital products or services will be considered on a case-by-case basis. If you encounter any issues with your purchase, please contact our customer support team at care@psychspy.com within [number of days, e.g., 15 days] of the purchase date.
- Physical Products: If you receive a damaged or defective physical product, please notify us within [number of days, e.g., 7 days] of receiving the item. We may request supporting documentation, such as photographs, to process your refund.
- Refunds are typically processed within [number of days, e.g., 10 business days] after approval. The refunded amount will be credited to the original payment method.
2. Returns Policy:
- Digital Products and Services: Generally, digital products or services are non-returnable. If you have concerns or issues, please contact us, and we will work to address them promptly.
- Physical Products: If you wish to return a physical product for reasons other than damage or defect, please initiate the return process within [number of days, e.g., 30 days] of receiving the item. The product must be in its original condition and packaging. Return shipping costs are the responsibility of the customer.
3. How to Request Refunds or Returns:
- To initiate a refund or return, please contact our customer support team at care@psychspy.com, providing your order details, a description of the issue, and any relevant supporting documentation.
4. Exceptions:
- Refunds or returns may not be applicable in certain circumstances, such as for personalized or customized products or services.
5. Contact Information:
- For any questions or concerns related to refunds or returns, please reach out to us at care@psychspy.com or call us at (+91) 9711883553.
By making a purchase with Psychspy, you acknowledge and agree to abide by the terms outlined in this Refund and Returns Policy. We appreciate your trust in our products and services.
Last Updated: 07 Dec 20323